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Frequently Asked Questions
1. How long does my order take to ship?
2. How do you ship the orders?
3. Can I get my order any faster?
4. Can I ship my order to a different state or address from my billing address?
5. I paid for next day air service and my order didn't arrive the next day after I placed the order, why?
6. How can I check on the status of my order?
7. The status of my order states Pending for the past 3-4 days why ?
8. The status of my order reads "Shipped" but there is no tracking activity on the tracking number in my account? Why ?
9. Can I make a change on my order, add an item or make an address correction?
10. How can I cancel my order?
Contact Us
Contact Us
Customer Service
Click Here to email customer service or you can call 1-800-846-6010.

Use the form below to contact us with questions or comments about your orders.


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Return Packages
West Coast Fulfillment Center
955 Venice Blvd.
Los Angeles, CA 90015
2620 S. Maryland Suite 846
Las Vegas, NV 89109
Phone Numbers
M-F 8:30 A.M. - 5:00 P.M. PST (W.C.F.C. Call Center)
Due To High Call Volume There Maybe Some Delays
Toll Free: 1-800-846-6010
Phone: (213) 763-6185
FAX US: (213) 763-0528
Orders placed online get processed first.
Shipping Time-Frame
Leatherup.com ships most orders within 24 hours (Excluding weekends and Holidays).
We have several warehouses around the country where 65% of our customers are within 2 days of transit time. No one can get you your items faster than LeatherUp.com
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Every opinion counts, so stand up and be heard! Your opinion is important to us. If you have spotted a typo, discovered an incorrect price, or encountered a technical issue on any of our pages, we want to hear about it. Thanks again for your feedback, and happy shopping! Click Here to Email
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